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It is always challenging to be involved as an outsider in a situation where many facts are crucial to resolving a difficult and long-standing case as quickly as possible. However, Birgitte seems to have no trouble with that at all. She is able to structure both the factual/business aspects and the emotional components effectively, allowing her to get started quickly and take control of the process. That is very reassuring and instills confidence. Thank you for the great collaboration, Birgitte!